Cookies Policy | Nine Casino

1. What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. They allow a website to recognise a device or browser during a visit and, in some cases, when the device returns at a later time. Cookies do not usually contain information that directly identifies you by name. They may, however, be associated with information about your account, device, browser or activity on the website.

Nine Casino may also use technologies that perform a similar function to cookies. These can include pixels, tags, local storage, software development kits and other online identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Cookies can be set by Nine Casino or by another service provider acting on our behalf. A cookie may remain on your device for a particular period or may be deleted when you close your browser. The period for which a cookie remains active depends on its purpose and technical settings.

Why cookies are used

To help the website operate and deliver requested features.
To support account access, session management and security controls.
To remember choices such as language, region or display preferences where available.
To understand how visitors navigate and use the website.
To identify technical errors, improve performance and maintain service quality.
To support relevant communications and measure the effectiveness of website activity where permitted.
To help protect the website and services from fraud, misuse and unauthorised activity.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, page security, account sessions, authentication, fraud prevention and the delivery of features you have requested. Without these cookies, parts of the website may not work correctly. Because they are necessary for basic operation or security, they may not be disabled through every preference tool. You may still be able to block them through your browser, but doing so can prevent access to some services.

Functional or preference cookies

Functional cookies allow the website to remember choices made during a visit or on a later visit. They may help us provide a more convenient experience by retaining settings and preferences. If you disable these cookies, the website may continue to operate, but some choices may need to be entered again and certain features may be less personalised.

Analytics and performance cookies

Analytics cookies collect information about how visitors use the website. This may include the pages visited, the links selected, the time spent on a page, the type of device used and general technical information. We use this information in an aggregated or otherwise appropriate form to understand website performance, identify areas for improvement and monitor user journeys. These cookies are intended to help us improve the service rather than identify you personally.

Marketing or advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, understand interactions with promotional content and present information that is more relevant to your interests. These cookies may be set by Nine Casino or by third-party providers. They may recognise a browser or device across different websites or services. You can manage these cookies through the available preference controls and your browser settings.

Security and fraud-prevention technologies

Certain cookies and similar technologies may be used to help detect unusual activity, protect accounts, verify sessions and prevent fraud or other misuse. These technologies may collect technical information about a device, browser, connection or interaction with the website. Disabling security-related technologies may affect our ability to provide some services safely.

3. Third-party cookies and related services

Some parts of the website may use services provided by third parties. These providers may place or access cookies and similar technologies on our behalf, or may process information according to their own privacy terms. Examples may include providers supporting website hosting, security, analytics, payment-related functionality, customer support, communications or advertising measurement. The providers used may change as our website and services develop.

Third-party cookies are controlled by the party that places them. Nine Casino does not control every setting, technology or privacy practice of an independent third party. You should review the relevant provider’s information if you want to understand how that provider collects or uses data. Where appropriate, we take steps to select service providers and manage their access in a manner consistent with applicable privacy and security requirements.

Third-party content may also appear on the website through embedded tools, links or other features. If you interact with that content, the third party may collect information directly from your browser or device. This policy applies to Nine Casino’s use of cookies and does not replace the privacy information published by an independent third party.

Information collected through cookies

Depending on the technology and your settings, information collected through cookies may include an internet protocol address, browser type, operating system, device type, general location information, referring pages, pages viewed, interaction times and website preferences. Information connected with a logged-in account may also be processed in accordance with our Privacy Policy and the terms that govern your account.

We use cookie information for legitimate operational, security, service improvement and communication purposes, subject to applicable law and your choices. Cookies are not intended to replace responsible gambling safeguards. Information about your gambling activity, account and responsible gambling choices may be handled under the relevant privacy and account policies.

4. Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the options provided, you may be able to accept or reject certain categories of cookies, or change your choices later. Strictly necessary cookies may continue to operate because they are required for core functionality, security or compliance.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to receive a warning before a cookie is stored or prevent third-party cookies from being accepted. The method for changing these settings differs between browsers and devices, so you should check the relevant help or settings menu.

Open your browser or device privacy and security settings.
Review the available cookie, tracking or site-data controls.
Choose whether to allow, block, delete or restrict cookies.
If available, return to the website’s cookie preference tool and save your choices.
Revisit your settings if you use a different browser, device or private browsing session.

Blocking or deleting cookies may affect the availability, security or performance of the website. You may need to enter information again, lose saved preferences or be unable to use account and gaming features that rely on session or security cookies. If you clear cookies, the website may treat your next visit as a new visit and ask you to make your preferences again.

Do Not Track signals

Some browsers offer a Do Not Track setting or similar signal. Because there is no single industry standard for interpreting these signals, the website may not respond to every such setting in the same way. You can use the cookie preference tool and your browser controls to manage available choices.

Updates to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be published on this page and will apply from the stated effective date or, where no date is shown, from publication. We encourage you to review this page periodically so you remain informed about how cookies are used and how your preferences can be managed.

Further information

For more information about the way Nine Casino collects, uses, stores and protects personal information, please read our Privacy Policy. If you have questions about cookies or wish to exercise a privacy choice, use the relevant support or privacy option made available on the website. We will handle requests in accordance with applicable Australian privacy requirements and may need to verify a request before taking action.